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Buster Skips – Terms & Conditions

Last updated: 14 November 2025
Website: busterskips.co.uk

These Terms & Conditions (“Terms”) apply to all skip-hire services (“Services”) provided by Buster Skips (“we”, “us”, “our”). By placing an order with us, you (“the Customer”, “you”, “your”) agree to be bound by these Terms.

 

TERMS & CONDITIONS OF HIRE:

  1. SKIPS TO BE LEVEL LOAD ONLY – OVERLOADED SKIPS WILL NOT BE COLLECTED & WILL NEED TO BE EMPTIED TO A SAFE LEVEL LOAD.
  2. SAFE OVERLOADED SKIPS WILL BE SUBJECT TO A SURCHARGE, IF NOT PAID THE DRIVER WILL TIP THE EXCESS OFF.
  3. SKIPS ARE TO BE PLACED ON YOUR DRIVEWAY AT YOUR OWN RISK! IT IS THE CUSTOMERS RESPONSIBILITY TO PROTECT DRIVES/PROPERTY. WE ARE NOT LIABLE FOR ANY DAMAGE CAUSED AND DELIVERY/COLLECTION OF THE SKIP.
  4. PLEASE DESCRIBE THE TYPE OF WASTE BEING PLACED INTO THE SKIP ON BOOKING AS SOME ITEMS MAY HAVE AN EXTRA CHARGE (I.E MATTRESSES) THESE ITEMS WILL BE REMOVED FROM THE SKIP IF NOT PAID FOR.
  5. WE CAN NOT CHANGE THE SIZE OR REFUND THE SKIP, ONCE THE SKIP HAS BEEN DELIVERED
  6. IF YOU CANCEL WHEN THE SKIP ARRIVES, A £30 CANCELLATION FEE WILL NEED TO BE PAID OR WE WILL NOT BOOK YOU BACK IN AGAIN IN THE FUTURE
  7. IF THE SKIPS IS BEING PLACED OVER A WALL, YOU DO SO AT YOUR OWN RISK. WE ARE NOT LIABLE FOR ANY DAMAGES.
  8. PAYMENT IS REQUIRED ON OR BEFORE DELIVERY UNLESS A PRIOR ARRANGEMENT HAS BEEN MADE. YOU CAN NOT PAY ON COLLECTION.
  9. UNDER NO CIRCUMSTANCES MUST THE SKIP BE MOVED BY ANOTHER PERSON ONCE IT HAS BEEN DELIVERED.
  10. SKIPS ARE HIRED ON A 14 DAY PERIOD & A 10 WORKING DAY ALLOWANCE FOR COLLECTION.
  11. ALL SKIPS REMAIN THE PROPERTY OF BUSTER SKIPS LIMITED. ANY DAMAGES CAUSED OR LOSS SUSTAINED TO THE SKIP WHILST IN THE CARE OF THE CUSTOMER, WILL BE THE RESPONSIBILITY OF THE CUSTOMER. BUSTER SKIPS REMAIN THE RIGHT TO CHARGE THE CUSTOMER ACCORDINGLY TO RECOVER THE COST INVOLVED.
  12. PLEASE NOTE ONCE THE SKIP HAS BEEN DELIVERED, YOU HAVE AGREED TO ALL OF THE ABOVE IN OUR T&CS EVEN IF YOU HAVE NOT SIGNED ANYTHING.

 

1. Hiring of Skips

1.1. A hire agreement is formed once we accept your order and confirm delivery details.
1.2. Skips are hired for a maximum period of 14 days, unless alternative arrangements are agreed in advance. Extended hire may incur additional charges.
1.3. You must ensure suitable access and a safe location for skip delivery, placement, and collection.

2. Use of the Skip

2.1. All skips must be loaded to a level load only. Items must not protrude above the sides. Overloaded skips may be refused for collection, and you may be charged for a wasted journey or asked to remove excess waste.
2.2. You must not place any of the following in our skips:

  • Fridges or freezers

  • Tyres

  • Hazardous or toxic waste (including asbestos, chemicals, oils, solvents, paints, batteries, gas cylinders, medical waste)

  • Electrical items (WEEE waste) without prior agreement

  • Plasterboard (unless agreed and separated)

  • Liquids of any kind
    2.3. You are responsible for ensuring the skip is loaded safely and does not contain prohibited materials. If prohibited items are found, additional charges will apply for safe disposal.

3. Responsibility and Liability

3.1. Once the skip is delivered, you are responsible for it until collection.
3.2. Any loss, damage, fire, theft, or misuse of the skip while in your possession may result in charges.
3.3. You are responsible for ensuring no third party interferes with or places inappropriate items into the skip.
3.4. If damage occurs to driveways, pavements, surfaces, gardens, or underground services due to skip placement at your request, we are not liable. You accept all associated risks.

4. Placement on Public Highways

4.1 Only certain skips may be placed on a public road, and a skip permit from the local council is required.
4.2. We can arrange the permit on your behalf, but fees will apply.
4.3. You must ensure the skip is lit and coned as required by law. Fines resulting from improper lighting or placement are your responsibility.

5. Delivery and Collection

5.1. Delivery and collection times are approximate. We are not liable for delays caused by traffic, weather, breakdowns, or other factors outside our control.
5.2. If we cannot deliver or collect the skip due to restricted access, overloading, incorrect placement, or actions outside our control, you may be charged a wasted journey fee.
5.3. You must provide clear access on the agreed collection date.
5.4. Rearranged collections may incur additional charges.

6. Payments and Charges

6.1. Payment must be made in full at the time of booking unless otherwise agreed.
6.2. Additional charges may apply for:

  • Overloaded skips

  • Prohibited items

  • Wasted journeys

  • Damage or loss

  • Extended hire periods
    6.3. All prices include waste processing; however, additional disposal fees may be required for certain materials.

7. Cancellations and Refunds

7.1. Cancellations must be made at least 24 hours before the scheduled delivery to avoid fees.
7.2. If a skip has already been dispatched, a wasted journey or cancellation fee may apply.
7.3. Refunds will be issued only at our discretion and may exclude administrative or permit costs.

8. Waste Processing

8.1. All waste is transferred to a licensed waste facility.
8.2. We aim to recycle as much waste as possible in accordance with UK environmental regulations.

9. Limitation of Liability

9.1. We are not responsible for any indirect, consequential, or financial loss arising from skip use, placement, delays, or inability to deliver or collect.
9.2. Nothing in these Terms excludes liability for death or personal injury caused by our negligence or other liabilities that cannot be excluded under UK law.

10. Governing Law

10.1. These Terms are governed by and interpreted in accordance with the laws of England and Wales.
10.2. Any disputes shall be resolved by the courts of England and Wales.

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