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Privacy Policy – Buster Skips

Effective Date: 14 November 2025

Buster Skips (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, busterskips.co.uk, in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following personal information:

  • Contact information: Name, email address, phone number, postal address.

  • Booking and enquiry details: Skip hire preferences, delivery addresses, project details.

  • Website usage information: IP address, browser type, pages visited, and navigation behaviour (collected through cookies or similar technologies).

We only collect information that is necessary for the purposes described in this policy.

2. How We Use Your Information

We use your personal data to:

  • Respond to enquiries and provide quotes for skip hire services.

  • Deliver and collect skips as per your instructions.

  • Process payments and manage bookings.

  • Communicate with you regarding your service and updates.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and prevent fraud.

We will never sell or rent your personal information to third parties.

3. Legal Basis for Processing

Our legal basis for processing your personal data includes:

  • Performance of a contract: To provide skip hire services you request.

  • Consent: For marketing communications (only if you have opted in).

  • Legal obligation: To comply with UK laws.

  • Legitimate interests: To improve our services and ensure website security.

4. Sharing Your Information

We may share your information with:

  • Service providers: Third parties that assist with delivery, payment processing, IT services, or website analytics.

  • Regulatory authorities: If required by law or to protect legal rights.

All third parties are required to handle your data securely and in accordance with GDPR.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined above or as required by law. Typically, enquiry and booking data will be retained for up to 7 years for accounting and legal purposes.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request erasure of your personal data, where applicable.

  • Object to processing or request restriction of processing.

  • Request a copy of your personal data in a portable format.

  • Withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details below.

7. Cookies

Our website may use cookies to enhance user experience, track website performance, and provide analytics. You can adjust your browser settings to refuse cookies, although some features of the site may not function properly.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against accidental or unlawful loss, access, disclosure, alteration, or destruction.

Access to personal data is limited to authorised personnel who need it for legitimate business purposes.

9. Contact Us

If you have any questions, complaints, or requests regarding your personal data or this Privacy Policy, please contact us:

Email: busterskips1@gmail.com
Phone: 07405 904174
Address: Cavendish House, Little Wood Drive, Bradford BD19 4TE

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.